BOSTON–(BUSINESS WIRE)–JRNI, the leading Enterprise Engagement Platform for scheduling and accelerating successful experiences across the entire customer JRNI, today announced the appointment of Philip Meer as Chief Executive Officer. He will replace Interim CEO Jaime Ellertson who will remain as Chairman of JRNI’s Board of Directors.
Mr. Meer is a highly respected CEO and industry veteran with over two decades of technology and leadership experience. Most recently, Mr. Meer served as the Chief Executive Officer of PatientKeeper Inc., where he significantly transformed and scaled the company, resulting in record customer adoption, record customer retention, and an acquisition by Commure, Inc, a General Catalyst portfolio company in late 2021. Prior to PatientKeeper, Mr. Meer served as Executive Vice President at Evariant, a pioneer in healthcare CRM and data analytics, a company acquired by Healthgrades, Inc. in late 2019. Previously, he spent over eight years at ADP Inc. where he held various operational leadership roles.
“I am delighted to welcome Phil as the new CEO of JRNI,” said Jaime Ellertson, Chairman of JRNI’s Board of Directors. “Phil has an extensive background growing and scaling organizations while demonstrating a strong commitment to customer satisfaction and employee engagement. When Akmazo Capital acquired JRNI in January, we announced our commitment to identify and retaining a leader who could guide JRNI through our next stage of growth. I am extremely confident that Phil’s experience and proven leadership skills make him the ideal fit for JRNI.”
“I am thrilled to join the JRNI leadership team. JRNI’s innovative solutions offer a unique, flexible, and differentiated customer engagement solution to top brands across the globe. This, coupled with JRNI’s devoted customer base and proven management team makes this an exciting and unique opportunity. I’m looking forward to leading JRNI through our next phase of growth,” stated Philip Meer, CEO of JRNI.
JRNI is the leading enterprise engagement platform for scheduling & accelerating successful experiences across the entire customer JRNI, at scale. With apps for facilitating appointments, queuing, and events, plus an industry-leading analytics tool, JRNI helps businesses offer remote and in-person experiences that build stronger customer relationships, improve customer satisfaction and loyalty, and increase revenue and efficiency.
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